Q: Is Real Wood Floors responsible if my floor cups?
A: When a floor cups, 9 times out of 10 proper moisture testing was not completed before installation. If this is not done it is very difficult to determine the cause of the cupping. It is also the responsibility of the installer to determine whether or not the home builder placed a proper moisture barrier under the slab. There are specific techniques for
installing over a crawlspace as well. We reference NWFA job site conditions and standard installation procedures in our Installation Guidelines. If all the guidelines are followed and documented, we will at our discretion send out a certified inspector to assess the situation. If all NWFA guidelines are met, the possibility of cupping is minimal.

Q: Does Real Wood Floors sell through distributors?
A: We are currently looking for distributors in many major markets.

Q: Does Real Wood Floors have a display program?
A: We are going to unveil our first display at Surfaces in Las Vegas. Depending on how well it is received we will be able to produce it and have them available within one month. For more info please call, 918-381-6378.